FAQ

Frequently Asked Questions

1. What is Loved Lights? At Loved Lights, we specialize in unique and personalized lighting solutions that bring warmth and sentimentality to your spaces. Explore our curated collection of lights designed to illuminate your moments with love.

2. How can I personalize my order? For personalized items, simply choose the customization option on the product page and follow the provided instructions. Add names, dates, or special messages to make your light uniquely yours.

3. What types of lights do you offer? Our collection includes a variety of lights such as memo lamps, 3D personalized lights, and ambient lighting to suit different occasions. Explore our catalog to find the perfect light for your needs.

4. Can I order a custom design? Certainly! Contact our customer support team at office@lovedlights.com to discuss your ideas and create a custom design that perfectly suits your vision.

5. How do I track my order? Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status and estimated delivery time of your package.

6. What is your return policy? We want you to be delighted with your purchase. If you're not satisfied, please refer to our Returns & Exchanges policy or contact our support team for assistance.

7. How do I contact customer support? You can reach our customer support team at office@lovedlights.com. We aim to respond to all inquiries within 24 hours.

8. Are your lights suitable for gifts? Absolutely! Our lights make perfect gifts for various occasions. Choose from our collection of romantic lights, customizable memo lamps, and more to surprise your loved ones.

9. Do you ship internationally? Yes, we offer international shipping. Shipping costs and delivery times may vary depending on your location.

10. How do I maintain my Loved Light? Most of our lights require minimal maintenance. For specific care instructions, refer to the product manual included with your order or contact our support team for guidance.

If you have any further questions or need assistance, feel free to reach out to us at office@lovedlights.com. We're here to help illuminate your world with love and light!